Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging.

Certain items cannot be returned:

  • Perishable goods (e.g., food or flowers)

  • Hazardous materials or flammable liquids/gases

  • Gift cards, downloadable software, or certain personal care items

Completing Your Return

To complete your return, you must provide a receipt or proof of purchase.
Do not send purchases back to the manufacturer.

Partial refunds may be granted in specific situations:

  • Items showing signs of use

  • Items not in original condition, damaged, or missing parts not due to our error

  • Returns made after 30 days from delivery

Refunds

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again.

  2. Contact your credit card company—it may take time before the refund is officially posted.

  3. Contact your bank if necessary.

If the refund is still missing, please contact us at info@virevion.com.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.
To request an exchange, email us at info@virevion.com and send the item to:
VIREVION LLC, [Physical Address, Florida, USA]

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.

If the item wasn’t marked as a gift, the refund will be issued to the original purchaser.

Shipping Returns

Return your product to:
VIREVION LLC, [Physical Address, Florida, USA]

You are responsible for return shipping costs, which are non-refundable. The cost of return shipping will be deducted from your refund.

Consider using a trackable shipping service or shipping insurance for high-value items. We cannot guarantee receipt of returned items.

Need Help?

Contact us for questions related to refunds and returns:
Email: info@virevion.com
Phone: +1 (XXX) XXX-XXXX