Frequently asked questions

Are your products suitable for professional use?

Yes. Our products are designed for both professional industrial applications and home or workshop use. Each product description clearly specifies its intended use.

Are your products certified or compliant with industry standards?

Many of our products comply with relevant industry and safety standards. Where applicable, certifications such as CE, ISO, or other regulatory approvals are listed in the product details.

Do you sell to individuals or businesses?

We sell to both:

  • Individual customers (DIY and home improvement users)

  • Business and commercial customers (workshops, warehouses, industrial facilities)

Do you offer bulk or wholesale pricing?

Yes. We provide bulk and volume pricing for commercial and large-quantity orders. Please contact us for a custom quotation.

Where do you ship from?

Orders are shipped from our U.S.-based fulfillment network, with operations managed from Florida, USA, or from authorized partner warehouses depending on product availability.

Do your products come with a warranty?

Yes. All products are covered by a manufacturer’s warranty or seller warranty, depending on the item. Warranty details are provided on each product page.

What is your return and exchange policy?

Unused products in their original packaging may be eligible for returns or exchanges. Please review our Return Policy page for full details.

Do you provide technical support?

Yes. Our customer support team is available to assist with product selection, usage guidance, and technical inquiries.

Are industrial products safe for home use?

Some industrial-grade products are suitable for home use; however, customers should always follow the usage instructions and safety guidelines provided in the product listing.